Acceptance of Terms
USCitizenship.Info ("Corporation"), through our website www.uscitizenship.info (the Website), provides assistance with filling out certain immigration forms, and thereafter provides the filled out forms with the original Government instructions as an end product, as well as general immigration related information and products (referred to hereafter as the Service), subject to the following Terms of Use (the "Terms"), which may be updated by Corporation from time to time. Corporation will provide notice of materially significant changes to the Terms by posting notice on the Website. Notwithstanding the forgoing, discretion regarding the contents of any particular field, as well as the whole form, relies solely and exclusively with you.
By using the Service in any way, you are agreeing to comply with these Terms. In addition, when using the Website and the Service, you agree to abide by any applicable posted guidelines for all of Corporations services, which may change from time to time. Should you object to any term or condition of these Terms, any guidelines, or any subsequent modifications thereto or become dissatisfied with Corporation or the Website in any way, your only recourse is to immediately discontinue use of the Website.
YOU AGREE THAT BY USING THIS SERVICE YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.
As stated above, Corporation reserves the right, at any time, to change the Terms by publishing notice of such changes on the Website. Any use of the Services by you after Corporations publication of any such changes shall constitute your acceptance of this Agreement as modified. You agree that Corporation is permitted to access and use any other information provided by you to perform the Service and, if necessary, to access such information to obtain contact information in order to provide notifications relating to the Service provided to you.
The completed application is merely a part of the Website. One of the primary advantages of the Website is educating you about the process and requirements of the U.S. Citizenship and Immigration Service and U.S. Department of State applications. The Website provides a highly user friendly and interactive "do-it yourself" service that guides you through the application preparation process. The payment is received in exchange for the use of this service. This Website is not intended to create any attorney-client relationship, and by using this Website no attorney-client relationship will be created with Corporation. Instead, you are representing yourself in any legal matter you undertake through the Websites Services.
USCitizenship.Info is not a Government Agency.
Content
This Website is owned and operated by Corporation. All right, title and interest in and to the materials provided on this Website (excluding any Government forms and documents), including but not limited to information, documents, logos, graphics, sounds, and images (the "Materials") are owned either by Corporation or by its respective third party authors, developers, or vendors ("Third Party Providers"). Except as otherwise expressly provided by Corporation, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted, or distributed in any way and nothing on this Website shall be construed to confer any license under any of Corporations intellectual property rights, whether by estoppel, implication, or otherwise. Corporation deems the fair market value of the Websites pages that contain the Materials to be Six Thousand Dollars ($6,000) per page. As such, if you are interested in purchasing any of the Websites pages that contain the Materials, and are willing to pay the Corporation Six Thousand Dollars ($6,000) per page, please contact Corporation. However, the decision to sell any of the Websites web pages shall be exercised in Corporations sole and absolute discretion. Any rights not expressly granted herein are reserved by Corporation.
The Website may contain links to other websites, which are completely independent of this Website. Corporation makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in any such site. Your linking to any other websites is at your own risk.
Pricing and Fees
Prices represent application preparation fees payable to Corporation. Any Additional processing and filing fees (if any) are payable to either the U.S. Citizenship or Immigration Services (formerly known as the INS) or the U.S. Department of State, as determined by the circumstances. These additional fees are not included in the Websites price, and must be paid separately at the time of application submission.
Refund Policy
For Purchases of On-Line Application Service only:
If an order is cancelled after payment has been taken by Corporation but before you click the Print button, Corporation will refund the full price of the On-Line Application Service less a $29.00 processing fee. If the order is cancelled after you click the Print button, Corporation will not issue a refund since your customized form has been successfully created and delivered to you. In addition, no refund of any kind will be made after 30 days from the original payment date. Corporation will not be liable for any refund amount due to technical problems on your computer, e.g., printer malfunction, inability to install Adobe Acrobat Reader, no printer, etc.
For Purchases of Bundled Product On-Line Application Service & DVD:
For returns of On-Line Application Service only, if the On-Line Application Service portion of a bundled order is cancelled after payment has been taken by Corporation but before you click the Print button, Corporation will refund the discounted bundle price of the On-Line Application Service amount less a $29.00 processing fee. If the order is cancelled after you click the Print button, Corporation will not issue a refund since your customized form has been successfully created and delivered to you. In addition, no refund of any kind will be made after 30 days from the original payment date. Corporation will not be liable for any refund amount due to technical problems on your computer, e.g., printer malfunction, inability to install Adobe Acrobat Reader, no printer, etc.
For returns of the DVD only, if the DVD portion of a bundled order is cancelled before the DVD ships out to you, Corporation will refund the total bundle price less the full price for the On-Line Application Service. If the DVD portion of a bundled order is cancelled after the DVD ships out to you, Corporation will refund the total bundle price less the full price for the On-Line Application Service and a $5.00 re-stocking fee for the DVD, subject to the following additional guidelines that must all be met: 1) the DVD must be returned unopened, unmarked and unused; 2) the DVD must be returned by mail to: USCITIZENSHIP.INFO, 10624 S. EASTERN AVE, SUITE 797, HENDERSON, NV 89052, UNITED STATES; and 3) refunds will only be given once the DVD is received by us. We recommend you add tracking to the return package to ensure delivery. In addition, no refund of any kind will be made after 30 days from the original payment date. Corporation will not be liable for any refund amount due to technical problems on your computer, e.g., printer malfunction, inability to install Adobe Acrobat Reader, no printer, etc.
For returns of both the On-Line Application Service and DVD, if an order is cancelled after payment has been taken by Corporation but before you click the Print button and before the DVD ships out to you, Corporation will refund the total bundle price less a $29.00 processing fee. If the order is cancelled after you click the Print button but before the DVD ships out to you, Corporation will not issue a refund on the On-Line Application Service portion of the bundled order since your customized form has been successfully created and delivered to you; however, Corporation will refund the total bundle price less the full price for the On-Line Application Service as the refund for the DVD portion of the bundled order. If the order is cancelled after you click the Print button and after the DVD ships out to you, Corporation will not issue a refund on the On-Line Application Service portion of the bundled order since your customized form has been successfully created and delivered to you; however, Corporation will refund the total bundle price less the full price for the On-Line Application Service and a $5.00 re-stocking fee, as the refund for the DVD portion of the bundled order, subject to the following additional guidelines that must all be met: 1) the DVD must be returned unopened, unmarked and unused; 2) the DVD must be returned by mail to: USCITIZENSHIP.INFO, 10624 S. EASTERN AVE, SUITE 797, HENDERSON, NV 89052, UNITED STATES; and 3) refunds will only be given once the DVD is received by us. We recommend you add tracking to your package to ensure delivery. In addition, no refund of any kind will be made after 30 days from the original payment date. Corporation will not be liable for any refund amount due to technical problems on your computer, e.g., printer malfunction, inability to install Adobe Acrobat Reader, no printer, etc.
For Purchases of Non-Bundled DVDs, CDs, Books/Kits, Audiotapes, or Videotapes (Media) only:
If a Media order is cancelled before the Media ships out to you, Corporation will refund the total price of the Media. If a Media order is cancelled after the Media ships out to you, Corporation will refund the total price of the Media less a $5.00 re-stocking fee, subject to the following additional guidelines that must all be met: 1) the Media must be returned unopened, unmarked and unused; 2) the Media must be returned by mail to: USCITIZENSHIP.INFO, 10624 S. EASTERN AVE, SUITE 797, HENDERSON, NV 89052, UNITED STATES; and 3) refunds will only be given once the Media is received by us. We recommend you add tracking to the return package to ensure delivery. In addition, no refund of any kind will be made after 30 days from the original payment date.
For Purchases of Downloadable Kits:
If a Downloadable Kit order is cancelled after payment has been taken by Corporation but before you download the Downloadable Kit, Corporation will refund the full price of the Downloadable Kit. If the Downloadable Kit order is cancelled after you download the Downloadable Kit, Corporation will refund the full price of the Downloadable Kit less a $29.00 processing fee. In addition, no refund of any kind will be made after 7 days from the original payment date. Corporation will not be liable for any refund amount due to technical problems on your computer, e.g., printer malfunction, inability to install Adobe Acrobat Reader, Internet connection speed, etc.
Notwithstanding anything to the contrary herein, with respect to the On-Line Application Service only, if you are a resident of the state of California, Illinois, Maryland, Michigan, Minnesota, New York or Washington you shall have the right to rescind the transaction for any reason, and receive a full refund, within either seventy two (72) hours or three (3) business days of entering into the contract for such services.
Privacy and Information Disclosure
You acknowledge and agree that Corporations Privacy Policy, as contained on this Website, is incorporated herein by this reference and is thereby a part of the Terms.
Limitations on Service
You acknowledge that Corporation may establish limits concerning use of the Service and reserves the right at any time to modify or discontinue the Service (or any part thereof) with or without notice, including but not limited to the Websites content, functionality or hours of availability, the equipment needed for its access or use, or its pricing. You should confirm that the pricing for your use of the Services has not changed, particularly if some time has passed between the date you start your application and the date you finish and are ready to file it. Corporation is not responsible for any late filing or rejection of your immigration application. Corporation shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
Access to the Service
Corporation grants you a limited, revocable, nonexclusive license to access the Website and utilize the Service for your own personal use of the Service, and not to download or modify it, or any portion of it unless the Service specifically provides for as such. You agree that no Materials from the Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without Corporations written permission. Modification or use of Materials on the Website for any purpose other than those permitted in this Agreement is a violation of Corporations copyright, trademark and/or other rights. You shall not attempt to access any other Corporations systems, programs or data that are not made available for public use.
Use of the Service beyond the scope of authorized access granted to you by Corporation immediately terminates said permission or license.
Termination of Service
You agree that Corporation, in its sole discretion, has the right (but not the obligation) to delete or deactivate your account, block your e-mail or IP address, or otherwise terminate your access to or use of the Website immediately and without notice, for any reason, including, without limitation, if Corporation believes that you have acted inconsistently with the letter or spirit of the Terms. Further, you agree that Corporation shall not be liable to you or any third party for any termination of your access to the Website. Further, you agree not to attempt to use the Website after said termination.
Disclaimer of Warranties
The Corporations Website provides a service designed to allow you to complete and file various governmental forms and applications. The Website uses the information provided on our wizard form to complete the information on the required governmental form(s). Corporation shall retain your completed and finalized forms for a period of three (3) years. The Corporation is not a law firm and neither Corporation nor any of its employees provide legal services or legal advice. Further, no representations or warranties, express or implied, are given regarding the legal or other consequences resulting from the use of our services or forms.
The information contained in this site is provided for general information only and should not serve as a substitute for legal advice from an attorney familiar with the facts and circumstances of your specific situation. Corporations liability is limited only to amounts paid to Corporation. If you are not satisfied with our service please contact our customer service department at cs@uscitizenship.info.
WITHOUT LIMITING THE GENERALTIY OF THE FOREGOING, YOU AGREE THAT USE OF THE WEBSITE AND THE SERVICE IS ENTIRELY AT YOUR OWN RISK. CORPORTION ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE WEBSITES MATERIALS. THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. CORPORATION DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, TEXT, GRAPHICS, LINKS OR OTHER ITEMS CONTAINED WITHIN THE WEBSITES MATERIALS. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE EXPRESSLY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, CORPORATION DISCLAIMS ANY WARRANTIES FOR THE SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE WEBSITE AND THE SERVICE. TO THE FULLEST EXTENT PERMITTED BY LAW, CORPORATION DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE WEBSITE, OR ACCESSED THROUGH ANY LINKS ON THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, CORPORATION DISCLAIMS ANY WARRANTIES FOR VIRUSES OR OTHER HARMFUL COMPONENTS IN CONNECTION WITH THE WEBSITE OR THE SERVICE. CORPORATION MAKES NO COMMITMENT TO UPDATE THE INFORMATION CONTAINED IN THE WEBSITE.
Limitations of Liability
UNDER NO CIRCUMSTANCES SHALL CORPORATION BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM ANY ASPECT OF YOUR USE OF THE WEBSITE OR THE SERVICE, WHETHER THE DAMAGES ARISE FROM USE OR MISUSE OF THE WEBSITE OR THE SERVICE, FROM INABILITY TO USE THE WEBSITE OR THE SERVICE, OR THE INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION OF THE WEBSITE OR THE SERVICE. SUCH LIMITATION SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE WEBSITE, AS WELL AS BY REASON OF ANY INFORMATION OR ADVICE RECEIVED THROUGH OR ADVERTISED IN CONNECTION WITH THE WEBSITE OR THE SERVICE OR ANY LINKS ON THE WEBSITE. THESE LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.
Indemnity
You agree to indemnify and hold Corporation, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, attorneys, suppliers and employees, harmless from any claim or demand, including reasonable attorneys fees and court costs, made by any third party due to or arising out of your use of the Service and/or the Website, your violation of the Terms, or your breach of any of the representations and warranties herein.
User Acknowledgements
Corporation is not a law firm, the employees of Corporation are not acting as your attorney, and Corporation is not a substitute for the advice of an attorney. Corporation cannot provide legal advice and can only provide self-help services at your specific direction. Corporation does not perform the legal services that an attorney performs.
By using the Website to assist your self-representation, you agree to the following:
I am representing myself in this legal matter; No attorney-client privilege is created with Corporation; I have been informed of the services that Corporation is performing, and the cost of these services; and No governmental entity or authority has evaluated or approved Corporations knowledge or experience, or the quality of Corporations services.
I acknowledge that I may obtain information regarding free or low-cost legal representation through a local bar association or legal aid foundation. Corporation is not permitted to engage in the practice of law including providing any kind of advice, explanation, opinion, or recommendation to a consumer about possible legal rights, remedies, defenses, options, selection of forms or strategies.
Corporation provides the Service solely within the State of California. I agree that regardless of where I reside or where my browser is physically located, my viewing and use of the Website occurs solely within the State of California, and that all content and services shall be deemed to be served from, and performed wholly within, the State of California, as if I had physically traveled there to obtain the Service. I agree that California law shall govern any disputes arising from my use of this Website, and that the courts of the County of San Francisco, State of California, shall have exclusive jurisdiction over any disputes.
In order to contact Corporation regarding a complaint about the Service, please e-mail Corporation at cs@uscitizenship.info.
General information
The Terms constitute the entire agreement between you and Corporation and govern your use of the Website and the Service, superseding any prior agreements between you and Corporation. The Terms and the relationship between you and Corporation shall be governed by the laws of the State of California without regard to any conflicts of laws principles. The failure of Corporation to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. The Terms do not limit any rights that Corporation may have under trade secret, copyright, patent or other laws. The employees of Corporation are not authorized to make modifications to the Terms, or to make any additional representations, commitments, or warranties binding on Corporation, except in a writing signed by an authorized officer of Corporation. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the Website, the Service or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. You also agree that the Terms shall not be construed against the drafting party, i.e., Corporation.